Different disciplines.
One thoughtful approach.

Revolut Technologies Philippines Inc.

Financial Crime Analyst

Remote · Philippines

• Review customer information and supporting records for KYC, AML and financial-crime cases against established policies and risk indicators.
• Identify inconsistencies, document evidence-based decisions and escalate higher-risk or incomplete cases.
• Maintain clear case notes while meeting confidentiality, quality and turnaround requirements.

Lizardbear Tasking Inc. · TaskUs

AI Operations Analyst / Teammate

AI evaluation & specialist operations

Ortigas, Pasig City

• Evaluated AI-generated responses for accuracy, policy compliance, tone, reasoning and contextual alignment.
• Recorded defects and actionable feedback, tracked quality observations and participated in calibration.
• Supported peers with review techniques, confidentiality practices and consistent performance benchmarks.

Nowcom Global Services LLC

Fraud Audit Specialist

Pasig City · Remote, U.S. account

• Audited automotive finance contracts, fees and supporting documents; coordinated with U.S. dealership representatives to resolve discrepancies.
• Verified overages, refunds and documentation while maintaining detailed audit records.
• Explained audit findings and handled high-volume communication against daily quality and productivity targets.

Genpact Global Services LLC

Process Associate

Credit card operations

Muntinlupa City

• Handled U.S. credit card inquiries, payment issues, transaction disputes, identity verification and billing adjustments.
• Documented and escalated fraud-related concerns within service-level, accuracy and data-protection requirements.